Privacy Policy
Last updated: February 20, 2026
1. Introduction
SastoSathi (the “Platform”) is operated and managed by Arkenos (“Company”, “we”, “us”, “our”).
Arkenos respects your privacy and is committed to protecting your personal information in accordance with the laws of Nepal, including the Individual Privacy Act, 2075 (2018) and the Constitution of Nepal, which recognizes privacy as a fundamental right.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use:
- sastosathi.com
- Related services, features, or applications
By using the Platform, you agree to this Privacy Policy.
2. Information We Collect
A. Information You Provide
- Full name
- Email address
- Phone number
- Company name (corporate users)
- Business details (partner businesses)
- Login credentials
B. Automatically Collected Information
- IP address
- Device type and browser
- Pages visited
- Usage behavior
- Cookies and tracking technologies
3. Purpose of Data Collection
Arkenos collects and processes personal data to:
- Provide and operate SastoSathi
- Connect employees, corporates, and partner businesses
- Improve platform performance
- Communicate service updates
- Ensure security and fraud prevention
- Comply with legal obligations under Nepal law
We only collect data necessary for the stated purpose.
4. Legal Basis for Processing
Under Nepal's Individual Privacy Act, personal information:
- Must be collected with consent
- Must be used only for the declared purpose
- Must not be disclosed without legal authority
Your use of SastoSathi constitutes consent to data processing as described.
5. Data Sharing
Arkenos does not sell personal information.
We may share limited data with:
- Corporate partners (for benefit verification purposes)
- Business partners (for offer validation)
- Service providers (hosting, analytics, IT support)
- Government authorities (when legally required)
All third parties are required to maintain confidentiality.
6. Data Security
Arkenos implements appropriate technical and organizational safeguards to protect personal data against unauthorized access, loss, or misuse. However, no online system is completely secure.
7. Data Retention
Personal data is retained only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
Data is securely deleted or anonymized when no longer needed.
8. Your Rights
Under Nepal law, you may:
- Request access to your data
- Request correction of inaccurate data
- Request deletion
- Withdraw consent
To exercise these rights, contact:
contact@sastosathi.com
Operator: Arkenos
9. Children's Privacy
SastoSathi is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. International Transfers
If data is processed outside Nepal, Arkenos ensures appropriate safeguards are in place.
11. Changes to This Policy
Arkenos may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.